Delivery £2.95 Returns within 30 days Wool percentage stated, or called a blend

Payment Policy

How you can pay

Payment by PayPal, Visa or Mastercard. Card payments are processed by PayPal.

  • Bank cards (Visa, Mastercard)
  • PayPal

We never see or store your card details. We do not accept cash on delivery or bank transfer.

What you are charged

The price you see at checkout is the final price you pay: the price of the coats plus £2.95 for delivery. Nothing further is collected at your door. Prices are shown in pounds sterling and include all applicable taxes. No VAT is charged: Lanora London operates as a VAT-exempt small business under article 293 B of the French Tax Code.

Your card or PayPal account is charged when the order is placed. If we cannot fulfil an order, it is refunded in full to the original payment method.

Contact information

Lanora London is a trading name of Mamadou Yatma Sarr, sole trader (entrepreneur individuel), SIREN 895 020 964, Apt 876, 6 Rue Georges de Porto-Riche, 33310 Lormont, France.

  • Store name: Lanora London
  • Email: [email protected]
  • The registered address above is not a returns or visiting address.

Opening hours

Monday to Friday, 10:00 to 18:00 (GMT)
Saturday and Sunday: closed

We aim to reply to your email within 24 hours.

Last updated: September 2026.