This website is operated by Mamadou Yatma Sarr (sole trader), registered in France, SIREN 895 020 964 (RCS Bordeaux). Registered address: Apt 876, 6 Rue Georges de Porto-Riche, 33310 Lormont, France. Contact: [email protected].
Throughout the site, the terms “we” “us” and “our” refer to Lanora London. This website, including all information, tools and services made available on it, is offered to you conditional on your acceptance of all the terms, conditions, policies and notices stated here.
By visiting our site and/or purchasing something from us, you agree to be bound by the following Terms & Conditions, including the additional terms and policies referenced herein or available by hyperlink. These Terms apply to all users of the site. Please read them carefully before using our site. If you do not agree to all the terms of this agreement, you may not access the site or use its services.
Our store is hosted by Hetzner Online GmbH, which provides the infrastructure that allows us to sell our products and services to you.
Article 1, Online store conditions
By agreeing to these Terms, you confirm that you are at least the age of majority in your place of residence, or that you have given us your consent to allow any of your minor dependents to use this site. You agree not to use our products for any illegal or unauthorised purpose, nor to breach any laws in your jurisdiction (including copyright laws). You agree not to transmit any worms, viruses or destructive code. A breach of these Terms will result in the immediate termination of your services.
Article 2, General conditions
We reserve the right to refuse service to anyone, at any time, for legitimate reasons. You understand that your content (excluding card payment details) may be transferred unencrypted and may involve transmissions over various networks and changes to conform to technical requirements. Card payment information is always encrypted during transfer. You agree not to reproduce, duplicate, copy, sell or exploit any part of the service without our express written permission.
Article 3, Accuracy, completeness and timeliness of information
We are not responsible if information on this site is inaccurate, incomplete or out of date. The material is provided for general information only and should not be relied upon as the sole basis for decisions. It is your responsibility to monitor changes to our site.
Article 4, Changes to the service and prices
Product prices may change without notice. We reserve the right to modify or discontinue the service (or any part of it) at any time without notice. We will not be liable to you or any third party for any modification, price change, suspension or discontinuance of the service.
Article 5, Products or services
Certain products or services may be available exclusively online and in limited quantities, and may be subject to return only under our Return Policy. We have made every effort to display the colours and images of our products as accurately as possible, but cannot guarantee that your screen’s display will be accurate. We reserve the right to limit sales to any person, region or jurisdiction, and to limit quantities. Product descriptions and prices may change at any time without notice. We do not warrant that the quality of products purchased will meet your expectations.
Article 6, Billing accuracy, prices and taxes
Prices are shown in pounds sterling (£) and displayed inclusive of any applicable taxes. The total you pay is the amount shown on the payment page. Any delivery or service fees are stated before you confirm your order and added to the total. Should the applicable tax rate or regime change, prices may be adjusted accordingly. All prices are displayed transparently, with no hidden fees, in line with Google Merchant Center and PayPal policies. We reserve the right to refuse or cancel any order, and to limit or cancel quantities purchased per person, per household or per order. If we change or cancel an order, we may try to notify you using the email, billing address or phone number provided at the time of the order. You agree to provide current, complete and accurate account and purchase information.
Article 7, Optional tools
We may provide access to third-party tools that we neither monitor nor control. You acknowledge that we provide access to such tools “as is” and “as available” without any warranties. Any use of optional tools is entirely at your own risk, and you should review the third parties’ terms before use.
Article 8, Third-party links
Certain content, products and services available via our service may include materials from third parties. Third-party links on this site may direct you to websites not affiliated with us. We are not responsible for examining or evaluating their content or accuracy, and accept no liability for any third-party materials, websites, products or services.
Article 9, Comments, feedback and other submissions
If you send us creative ideas, suggestions or other submissions, you grant us the right, at any time and without restriction, to edit, copy, publish, distribute, translate and otherwise use them in any medium. We are under no obligation to keep any comments confidential, to pay compensation, or to respond to them.
Article 10, Personal information
Your submission of personal information through the store is governed by our Privacy Policy.
Article 11, Errors, inaccuracies and omissions
Occasionally there may be information on our site that contains typographical errors, inaccuracies or omissions relating to product descriptions, prices, promotions, offers, shipping charges, transit times and availability. We reserve the right to correct any errors and to change or update information, or cancel orders, at any time without prior notice (including after you have submitted your order). We undertake no obligation to update information except as required by law.
Article 12, Prohibited uses
You are prohibited from using the site or its content: for any unlawful purpose; to solicit others to perform unlawful acts; to violate any regulations, rules or laws; to infringe our or others’ intellectual property rights; to harass, abuse, insult, harm, defame, intimidate or discriminate; to submit false or misleading information; to upload or transmit viruses or malicious code; to collect or track the personal information of others; to spam, phish or scrape; for any obscene or immoral purpose; or to interfere with or circumvent the security features of the service. We reserve the right to terminate your use of the service for breaching any prohibited use.
Article 13, Disclaimer of warranties; limitation of liability
We do not guarantee that your use of our service will be uninterrupted, secure, timely or error-free. The service and all products supplied through it are (unless expressly stated by us) provided “as is” and “as available” without any warranty of any kind. Nothing in these Terms affects your statutory rights as a consumer. To the fullest extent permitted by law, our liability is limited to the amount paid for the product concerned.
Article 14, Indemnification
You agree to indemnify, defend and hold harmless Lanora London and our directors, employees, agents, contractors and suppliers from any claim or demand, including reasonable legal fees, arising from your breach of these Terms or the documents they incorporate, or your violation of any law or the rights of a third party.
Article 15, Severability
If any provision of these Terms is found to be unlawful, void or unenforceable, that provision shall nonetheless be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be severed without affecting the validity of the remaining provisions.
Article 16, Termination
Obligations and liabilities incurred before the termination date survive the termination of this agreement. These Terms are effective unless and until terminated by either you or us. You may terminate them at any time by notifying us that you no longer wish to use our services, or by ceasing to use our site. If we suspect that you have breached any provision, we may also terminate this agreement at any time without notice.
Article 17, Entire agreement
Our failure to exercise or enforce any right or provision of these Terms does not constitute a waiver of that right or provision. These Terms and any policies posted on this site constitute the entire agreement between you and us and govern your use of the service, superseding any prior agreements. Any ambiguity shall not be construed against the drafting party.
Article 18, Governing law
These Terms, and any separate agreements whereby we provide you services, are governed by and construed in accordance with French law, without prejudice to the mandatory consumer-protection rights you enjoy in your country of residence.
Article 19, Changes to the Terms
You can review the most current version of the Terms at any time on this page. We reserve the right to update, change or replace any part of these Terms by posting updates to our site. It is your responsibility to check this page periodically. Your continued use of the site after changes are posted constitutes acceptance of those changes.
Article 20, Payment methods
We accept payment by bank card (Visa, Mastercard) and PayPal, processed securely through PayPal. All transactions are encrypted to protect your personal and banking information. We do not accept cash on delivery or bank transfer.
Article 21, Contact details
Questions about the Terms & Conditions should be sent to us at [email protected].
Article 22, Governing law, disputes and mediation
This agreement is subject to French law. In the event of a dispute, the parties will first seek an amicable solution before taking any legal action. This does not affect your statutory rights or your right to bring proceedings before the courts of your place of residence.
Last updated: [DATE — to confirm at launch].