Your 14-day right to cancel
Under the UK Consumer Contracts Regulations 2013, you have the right to cancel your order within 14 days of receiving it, without giving any reason. To exercise this right, you can use the model form below (or simply email us the same information).
Model cancellation form
To: Lanora London, Mamadou Yatma Sarr, Apt 876, 6 Rue Georges de Porto-Riche, 33310 Lormont, France, [email protected]
I hereby give notice that I cancel my contract of sale of the following product:
- Product name / reference: ______________________
- Order number: ______________________
- Ordered on: ____ / ____ / ______, Received on: ____ / ____ / ______
- Payment method used: ______________________
- Name of consumer: ______________________
- Address of consumer: ______________________
- Signature (only if this form is notified on paper): ______________________
- Date: ____ / ____ / ______
Once we receive your cancellation, we will confirm it by email and refund you via your original payment method after the item is returned. See our Return & Refund Policy for how to send items back.
Last updated: [DATE — to confirm at launch]