Ask before you buy, not after
A question about a coat, an order or a delivery? Write to us. One person reads and answers every message.
Contact details
Lanora London is a trading name of Mamadou Yatma Sarr, sole trader (entrepreneur individuel), SIREN 895 020 964, Apt 876, 6 Rue Georges de Porto-Riche, 33310 Lormont, France.
- Email: [email protected]
- Registered address: the address above. Please note: it is not a returns or visiting address.
Opening hours
Monday to Friday, 10:00 to 18:00 (GMT). Closed Saturday and Sunday.
Response time: we aim to reply within 24 hours, Monday to Friday.
Before you buy
Not sure which size to take, or how far down a coat will fall on you? Ask before you order.
If something is wrong with an order
Send your order number and, if a coat arrived damaged, a photograph of the coat and the packaging. Returns are accepted within 30 days of delivery, unworn with tags attached, and the full conditions are on the Return & Refund Policy.
Answers you may not need to write for